Return Policy

RETURN POLICY

Last updated May 29, 2020

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached, and closed boxes.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Oly's Home Fashion

Attn: Returns
RMA #
333 El Camino Real  
Greenfield , CA 93927  
United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. 
 
Please Note
  
     ●     Shipping is nonrefundable.
     ●     Sale items and all items falling under Pop Culture, excluding apparel, are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
[email protected] 

This return policy was created using Termly’s Return and Refund Policy Generator.

 

NEW*

Use our new refund request link -

https://track.shipstation.com/f/r/l/conxAe7IV08nPGycqBTlJM22t1LTFEMl8NdVSKbfUS0%3D

Please note that by using our return link, the shipping return cost will be deducted from your refund.

Find your order by imputing your "SHIP00000". This can be found on your packaging label or by simply replacing SHIP with ORD number.